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April 17, 2025

CarePay Secures €5 Million to Further Scale its Platform for Personalized, AI-powered Health Insurance

Amsterdam, The Netherlands – 17 April 2025 – CarePay, a leading partner in transforming health insurance in East Africa and the MENA region, has secured €5 million in new funding from Invest International. Invest International joins Reinsurance Group of America, Incorporated (RGA) and the Health Insurance Fund (HIF), backed by the Dutch Ministry of Foreign Affairs, in their recent investment in CarePay announced last year.

Proven Technology. Real Impact.

CarePay helps health insurers and Third-Party Administrators to digitize and personalize their end-to-end operations at scale —across pricing, products, experiences, and care access. The platform combines real-time, granular data with AI to automate claims, detect fraud, and unlock deeper insights into member needs. By connecting payers, providers, and members in real time, CarePay helps insurers reduce costs, improve access to care, and deliver tailored experiences across the full insurance lifecycle.

Its impact is already clear:

- Up to 15% lower healthcare costs

- 2x higher Member Net Promotor Score (NPS)

- 95% faster provider payments

Future-Proof Tech. Unlocking Growth.

“Digital and AI transformation in health insurance is no longer optional—it’s a must,” says Pieter Prickaerts, CEO of CarePay. “This investment helps us support insurers in building smarter, more profitable portfolios. It means better access to care and more personalized solutions for members.”

“CarePay makes health insurance more affordable, accessible, and personalized—particularly in countries where the healthcare insurance landscape is fragmented,” says Eelco Benink, Head of Equity of Invest International. “We’re proud to support a company that is transforming healthcare access with Dutch tech at its core.”

CarePay’s next-gen platform sets itself apart as a catalyst for transformation in health insurance. It equips insurers with the high-quality, real-time, granular data needed to activate AI—establishing a strong foundation for predictive insights, adaptive member engagement, and the flexibility to connect with other tools and technologies.

What’s Next

CarePay’s platform is GDPR-compliant, ISO 27001-certified, and designed to scale. It powers real-time portfolio management, giving insurers the tools to grow, adapt, and innovate. With proven traction in East Africa Africa, CarePay is now expanding in the Middle East and unlocking new growth worldwide.

CarePay is operating from their Amsterdam and Nairobi offices and backed by investors including Reinsurance Group of America, Incorporated (RGA), Health Insurance Fund (HIF), Invest International, Investment Fund for Health in Africa (IFHA), and Elma Investments.