July 13, 2022

Negirian flagDutch flag

The Netherlands

Scrum Master / Delivery Lead

Amsterdam (The Netherlands) or Nairobi (Kenya)

Do you want to contribute to getting millions of people all over the world access to healthcare? Do you want to work in a fast-paced, international environment where you can truly make a difference? Do you want to be part of a developers-community that radically transforms healthcare? Join our highly skilled team of 190 colleagues at CarePay and have impact from day one!  

CarePay is looking to hire a scrum master for our Nairobi and Amsterdam teams. If you are interested, please apply here.

Our mission

We believe mobile technology can connect everyone to healthcare at very low cost. Our technology is already changing the healthcare industry by connecting people, funders and providers in Kenya and Nigeria through a single mobile health platform.  Our platform empowers the individual to access health insurance schemes and pay for healthcare efficiently and transparently via their mobile phone. We are proud to have over 5 million people, more than 4,400 healthcare clinics and a growing number of insurers use our platform. And it’s growing every day.  

Since the start, CarePay has gained international traction. In 2017, CarePay won the FT/IFC Transformational Business Award and in 2018 CarePay was recognized as Technology Pioneer by the World Economic Forum. In 2019, CarePay won the Swiss Re Entrepreneurs for Resilience Award. In 2020 CarePay was selected as one of the pioneering use cases on Europe’s GAIA-X cloud platform and has been listed together with Safaricom in Fortune’s Change the World top 10, alongside companies like Zoom and Alibaba.

Main purpose of the job

We are looking for a Scrum Master to join two or more of our development squads. The role is meant for someone with a hands-on attitude since it has a focus on delivery and handling of dependencies. You will be responsible for improving the performances of the teams (e.g. velocity, sprint goals met, epics delivered), effectively managing communication and dependencies between teams and other stakeholders, helping the teams to deliver on time, and radiating information and performance metrics across the organization.  

In this role, you:

  • Drive the teams’ delivery to production, coordinating work across teams and backlogs;
  • Ensure deliverables are up to quality standards at the end of each sprint;
  • Resolve and mitigate delivery challenges and impediments, supporting conversations across all departments to set expectations and agree on timelines;
  • Proactively communicate performance (to internal and external stakeholders) through appropriate tools and metrics including sprint reports, burn down charts, cycle times, etc;
  • Support team members in the coordination of sprints, daily stand-ups, planning and retrospectives;
  • Ensure the team is highly functioning, challenged and motivated;
  • Help with planning and distribution of work within the team, oversee backlog refinement, estimations, and workload forecast with developers and Product Owner;
  • Identify ways to improve processes so they are lean and efficient while meeting business delivery requirements in line with the product goals;
  • Encourage problems to be raised openly and facilitate constructive debates that lead to positive outcomes;
  • Perform other duties as assigned.

Minimal qualifications:

  • A bachelor’s degree (preferably in IT, business administration, or healthcare management);
  • Minimum 2 years of experience as Scrum Master /  (IT) Project Manager / IT project lead (i.e. demonstrated ability to effectively lead IT teams in their delivery);
  • Familiarity with project management methodologies and Scrum framework;
  • Demonstrated ability to interface with executives and stakeholders regarding issues of project scope and status;  
  • Expertise in the fundamentals of iterative and incremental software development (you understand software development life cycle);
  • Fluent in English;  
  • Excellent interpersonal skills; proficient team building, leadership, people management and mentoring skills;
  • Personal qualities of integrity, credibility, professionalism, and a commitment to CarePay’s mission to Give People Power to Care.

Nice to have:

  • Expertise in managing multiple concurrent projects, activities and tasks under time constraints;
  • Highly effective risk management and mitigation skills;
  • Experienced in moderating, coaching and conflict resolution;
  • Previous experience with digital insurance or healthcare;
  • Scrum Master Certification or a Project Management Certification.

Application form

Max file size 10MB.
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.